Terms & Conditions
Last updated: 26 September 2026
1. Introduction
Welcome to Vasthra (vasthra.co.in). These Terms & Conditions explain the rules and guidelines for using our website, browsing our products and purchasing our clothing and related services.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.
2. About Vasthra
Vasthra is a women’s clothing business offering a selection of everyday and occasion wear, including kurtis, churidhar sets, nighties and sarees.
We aim to provide comfortable clothing, a convenient shopping experience and customer support for product enquiries, delivery and available alteration or stitching services.
3. Products and Availability
We make reasonable efforts to display product descriptions, images, colours, sizes and other details as accurately as possible.
However:
Actual product colours may vary slightly due to screen settings, lighting or photography.
Product availability may change without prior notice.
Minor variations in fabric, design or appearance may occur between displayed images and delivered products.
If a product becomes unavailable after an order enquiry or placement, we will contact the customer to discuss the next steps.
4. Pricing and Orders
Product prices and any applicable charges will be communicated before an order is confirmed.
By placing an order, you agree to provide accurate contact details and delivery information so that we can process and fulfil your request.
An order enquiry does not necessarily mean that an order has been accepted. Orders are considered confirmed when Vasthra communicates confirmation to the customer.
We reserve the right to clarify or decline an order where product availability, incorrect information or other fulfilment issues prevent us from proceeding.
5. Payments
Payment methods and payment instructions will be communicated during the ordering process.
Customers should confirm the total amount and any applicable charges before making a payment. Where online payment services are offered, payments may be processed through third-party payment providers and may be subject to their terms.
Keep the online-payment wording only if Vasthra actually offers online payments.
6. Delivery
Vasthra offers delivery for eligible orders. Free delivery may be available according to the applicable order and delivery conditions communicated by Vasthra.
Delivery timelines may vary depending on the delivery location, product availability, courier operations and other circumstances.
Customers are responsible for providing a complete and accurate delivery address and reachable contact number. Delays caused by incorrect details or circumstances outside our reasonable control may affect delivery.
Any applicable delivery charges or conditions will be communicated before the order is confirmed.
7. Returns, Exchanges and Cancellations
Customers should check product details and confirm their requirements before placing an order.
Our return, exchange and cancellation conditions will be communicated at the time of ordering. If you receive an incorrect, damaged or defective item, please contact Vasthra promptly with your order details so we can review the issue.
Before publishing: Add Vasthra’s actual return window, eligible conditions, cancellation deadline and refund or exchange process here. Do not publish a return promise unless the business can honour it.
8. Alterations and Stitching
Alteration and stitching services may be available for selected products, subject to the service offered and confirmation by Vasthra.
Customers should communicate their fitting requirements and measurements accurately. The availability, charges and expected completion time for any alteration or stitching request will be confirmed before the service begins.
Please contact us if you have concerns about an alteration so we can review the request.
9. Customer Responsibilities
When using our website or placing an order, customers agree to:
Provide accurate contact, order and delivery information.
Use the website lawfully and responsibly.
Avoid submitting false, misleading or fraudulent requests.
Communicate respectfully with our team.
Review the product and order details before confirming a purchase.
10. Website Content and Intellectual Property
Unless otherwise stated, the content on this website, including text, branding, graphics and original images, belongs to Vasthra or is used with permission.
You may not reproduce, distribute, modify or commercially use website content without appropriate permission, except where permitted by applicable law.
Product photographs or other third-party materials may belong to their respective owners.
11. Limitation of Liability
Vasthra makes reasonable efforts to keep website information accurate and the website accessible. However, we do not guarantee uninterrupted access or that every detail will always be free from errors.
To the extent permitted by applicable law, Vasthra is not responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions or delivery delays.
Nothing in these Terms & Conditions excludes or limits any consumer rights or liability that cannot legally be excluded or limited.
12. Third-Party Services and Links
Our website may use or link to third-party services, including delivery, payment or external websites.
These services may operate under their own terms and privacy policies. Vasthra is not responsible for the content or policies of external websites that we do not control.
13. Changes to These Terms
We may update these Terms & Conditions when our products, services, business practices or applicable requirements change.
Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after an update is subject to applicable law and the updated terms.
14. Governing Law
These Terms & Conditions are subject to the laws applicable in India. Any disputes will be handled by the appropriate courts or authorities with jurisdiction, subject to applicable consumer protection laws.
15. Contact Us
If you have questions about these Terms & Conditions, our products or our services, please contact us:
Business: Vasthra
Website: https://vasthra.co.in
Location: Kollam, Kerala, India
Email: devikrishna0626@gmail.com
Phone: +91 8547064563