Privacy Policy

Last updated: 26 September 2026

Welcome to Vasthra (vasthra.co.in). We respect your privacy and are committed to protecting the personal information you share with us.

1. Introduction

Learn how Vasthra collects, uses, stores and protects your information when you visit our website or contact us.

2. Information We Collect

Depending on how you interact with Vasthra, we may collect the following information:

Personal details: Your name, phone number, email address and other contact details you provide.
Delivery information: Your delivery address and any instructions needed to fulfil your order.
Order information: Products you enquire about or purchase, order details, and relevant service requests such as alterations or stitching.
Communication information: Messages, feedback and enquiries you send to us.

Please do not send payment card details or other sensitive information through ordinary contact forms or messages.

3. How We Use Your Information

We may use your information to:

Respond to questions and product enquiries.
Process and manage orders.
Arrange delivery and communicate order updates.
Provide requested alterations, stitching or related services.
Improve our website, products and customer experience.
Handle feedback, complaints and customer support.
Meet applicable legal and accounting requirements.
Send promotional updates only where applicable and with any consent required by law.

4. Sharing of Information

We do not sell your personal information.

We may share relevant information with service providers when necessary to operate our business, such as:

Delivery and courier partners.
Payment service providers, if online payments are offered.
Website hosting or technical support providers, if used.
Professional advisers or public authorities where required by law.

We aim to share only the information reasonably needed for the relevant purpose. Service providers may process information under their own privacy terms and applicable obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfilment, customer support, record-keeping and compliance with applicable legal requirements.

The retention period may vary depending on the type of information and why it was collected.

6. Data Security

We take reasonable measures to protect the information we hold against unauthorized access, loss, misuse, alteration or disclosure.

However, no website or method of electronic transmission can be guaranteed to be completely secure. Please take care when sharing personal information online and contact us if you have concerns about your information.

7. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction or deletion, or to withdraw consent where processing is based on consent.

You may also opt out of promotional communications by using the unsubscribe option where available or contacting us.

We may need to verify your identity and may retain certain information where required or permitted by law.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before sharing personal information with them.

9. Children’s Privacy

Our website and services are intended for a general audience and are not specifically directed at children. We do not knowingly seek to collect personal information from children in a way that violates applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:

Business: Vasthra
Website: https://vasthra.co.in
Location: Kollam, Kerala, India
Email: devikrishna0626@gmail.com
Phone: 8547064563